Terms and Conditions
Terms and Conditions
Welcome to Candle Charisma! These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to these terms. Please read them carefully.
1. General Information
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This website is owned and operated by Candle Charisma (“we,” “our,” “us”).
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By using our site or placing an order, you confirm that you are at least 18 years old or have parental/guardian permission.
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We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.
2. Products & Services
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We strive to display product descriptions and images as accurately as possible. However, colors, shapes, or sizes may vary slightly.
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All products are subject to availability. We reserve the right to discontinue or limit quantities of any product at any time.
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Prices are subject to change without notice.
3. Orders & Payments
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When placing an order, you agree to provide accurate and up-to-date billing, shipping, and contact information.
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Payments must be completed through our secure checkout system. We accept credit cards, debit cards, PayPal, and other payment methods shown at checkout.
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Orders are confirmed only after successful payment processing.
4. Shipping & Delivery
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Shipping costs and delivery times will be displayed at checkout.
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We are not responsible for delays caused by courier services, customs, weather, or unforeseen circumstances beyond our control.
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Risk of loss passes to you once the order is shipped.
5. Returns, Refunds & Exchanges
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If you are not satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order.
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Items must be unused, in their original packaging, and in resellable condition.
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For hygiene and safety reasons, used candles, custom-made items, or opened products cannot be returned or refunded.
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Refunds will be issued to the original payment method once the returned product is received and inspected.
6. Intellectual Property
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All content on this website, including logos, images, text, designs, and product photography, is the property of Candle Charisma and is protected by copyright and intellectual property laws.
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You may not reproduce, distribute, or use our content for commercial purposes without written consent.
7. Limitation of Liability
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Candles must always be used safely: never leave a burning candle unattended, keep away from children and pets, and place on a heat-resistant surface.
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Candle Charisma is not responsible for damages, injuries, or losses caused by misuse of our products.
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To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our products or website.
8. Prohibited Uses
You agree not to use our website or products for:
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Illegal purposes.
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Violating intellectual property rights.
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Uploading or transmitting malicious code or harmful software.
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Any activity that interferes with the proper operation of our website.
9. Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be resolved exclusively in the courts of Sahiwal, Punjab.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us: